About PHI

• PHI Staff
• PHI Board
• Affiliates
  • Cooperative Home Care Associates
  • Home Care Associates of Philadelphia
  • Quality Care Partners
  • Independence Care System
• Funders
• Effective Workplace and Caregiving Practices
• Direct-care Workforce Crisis
• Worker Education and Empowerment

In the News

Program Activities

• National Policy and Practice
• State Policy and Practice
• National Clearinghouse

Consulting Services

• Recruiting and Training Direct-Care Workers
• Building Supportive Work Environments
• Improving Caregiving Practices

Links

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Resources

• Effective Practice Descriptions
  • The Right People for the Job: Recruiting Direct-Care Workers for Home- and Community-Based Care
  • Recruiting Quality Health Care Paraprofessionals
  • Creating a Culture of Retention: A Coaching Approach to Paraprofessional Supervision
  • Workforce Strategies 2: Introducing Peer Mentoring in Long-Term Care Settings
  • Finding and Keeping Direct Care Staff
  • Pioneering Culture Change
  • Training Quality Home Care Workers
• Case Studies
  • We Are the Roots: The Culture of Home Health Aides
  • The Cooperative Home Care Associates: A Case Study of a Sectoral Employment Development Approach
  • Quality Care Partners: A Case Study
  • Closure: Cooperative Home Care of Boston. Accomplishments and Analysis
• State Policy Papers
  • Pennsylvania's Care Gap: Finding Solutions to the Direct-Care Workforce Crisis
  • Michigan's Care Gap: Our Emerging Direct-Care Workforce Crisis
  • Collaborating to Improve In-Home Supportive Services: Stakeholder Perspectives on Implementing California's Public Authorities
  • Health Care Workforce Issues in Massachusetts
• Policy Papers
  • Why Workforce Development Should Be Part of the Long-Term Care Quality Debate
  • Personal Assistance Services and Direct-Support Workforce: A Literature Review
  • State Wage Pass-Through Legislation: An Analysis. Workforce Strategies 1
  • Long-Term Care Financing and The Long-Term Care Workforce Crisis: Causes and Solutions
  • Cheating Dignity: The Direct Care Wage Crisis in America (full report)
  • Cheating Dignity: Speech by Steven Dawson at AFSCME Press Conference
  • The Home Health Aide: Scare Resource in a Competitive Marketplace
  • Direct Care Health Workers: You Get What You Pay For
  • Direct Care Health Workers: The Unnecessary Crisis in Long Term Care
  • Toward a Stable and Experienced Caregiving Workforce
  • The Launch of the Direct Care Alliance
  • Who Will Care for Mother Tomorrow?
  • Paraprofessionals on the Front Lines: Improving Their Jobs--Improving the Quality of Long-Term Care
  • Confronting the Decline of Paraprofessional Care
  • Welfare to Work: An Employer's Dispatch from the Front
  • Jobs and the Urban Poor: Privately Initiated Sectoral Strategies