BUILDING SUPPORTIVE WORK ENVIRONMENTS

Home Health employers face high turnover and vacancies among frontline staff. This rapid churning among home health aides undermines the quality of care delivered to clients while also draining agency resources. To address this problem, PHI is helping employers build more supportive work environments that recognize frontline workers for the valuable role they play in client care.

To build a more supportive work environment, employers must take two important steps:

• Recognize and demonstrate that they value the critical role that home health aides play in the delivery of care;
• Help workers overcome barriers to stable, long-term employment.

PHI's consultants offer presentations, educational programs, and on-site support in the following key areas:

• Improving frontline supervisory skills
• Designing and implementing peer mentoring programs and other career advancement opportunities
• Linking home health aides to case management services
  

For more information concerning these services, please contact PHI's Vice President, Christine Rico, at: 718.402.7446 or christine@paraprofessional.org.