Employee engagement

Provider – American Health Care Association

Highlights the problem of high turnover within direct care, and offers four suggestions to reduce turnover rates by engaging direct-care workers. The suggestions are: Improving new-hire orientation and training standards; embracing the concept of peer mentoring; letting workers have a say in certain decision-making processes (such as schedule-making); and creating an employee task force to address quality-of-care issues within the facility.

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