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Where We Work

We Work in Cities, Suburbs, and Small Towns Across America

Over the last few decades, the long-term care system has grown in both size and complexity, and with a heightened focus on home- and community-based services. The rapid growth in older adults, increased longevity, a rise in chronic illness, Medicaid managed care, and new technologies have also contributed to major shifts in care delivery.

PHI stays on top of these trends and works with long-term care leaders across the spectrum to respond appropriately. Whether it’s developing new ways of recruiting, retaining, and training direct care workers, or producing studies that illustrate the changing face of direct care, we make sure leaders have the skills and information they need to create meaningful change.

As importantly, we work closely with leaders in different parts of the country—from small towns to rural states to urban epicenters—to tailor interventions that meet their unique needs.

Where We Work

Where We Work

Between 2012 and 2018, we collaborated with long-term care leaders nationwide—from rural towns to urban settings, across states in every region, and at the national level. Our policy research and analysis, and our advocacy, reached even more areas of the country. We know that the need for quality care exists everywhere.
Policy Research

By the Numbers: Where We Work


Number of long-term care provider staff, direct care workers, and clients served annually by PHI’s services. Source: PHI, 2018


Total digital audience across online platforms in 2018. Source: PHI, 2018


Number of states reached directly by PHI's services, policy research, and advocacy between 2012 and 2018. Source: PHI, 2018

Our Issues


Caring for the Future:

The Power and Potential of America’s Direct Care Workforce
An extensive look at today's direct care workforce and the industry shaping these jobs.

Workforce Data Denter

From wages to employment statistics, find the latest data on the direct care workforce.

Reports & Multimedia

Take a look at our research and multimedia resources on the direct care workforce.