A Unique, 360-Degree Perspective: Quality Care through Quality Jobs
Our Mission
PHI works to transform eldercare and disability services. We foster dignity, respect, and independence—for all who receive care, and all who provide it. As the nation’s leading authority on the direct care workforce, PHI promotes quality direct care jobs as the foundation for quality care.
Who We Are
Drawing on more than 30 years of experience working side-by-side with direct care workers and their clients in cities, suburbs, and small towns across America, PHI’s trainers, researchers, and policy experts work together to:
Develop, demonstrate, and evaluate interventions to meet the needs of direct care workers, older adults, people with disabilities, and family members in a variety of long-term care settings;
Implement best practices through hands-on coaching, training, and consulting, helping long-term care providers to improve direct care jobs, and deliver high-quality care; and
Support policymakers and advocates in crafting evidence-based policies to advance quality improvements to benefit all in this sector.