Benchmark Senior Living: Building a values-based business culture

PHI

This case study of Benchmark Senior Living in New England is part of PHI’s series ”The Business of Caregiving.” Some of the reasons why Benchmark is identified by PHI as an exemplary employer are: its competitive benefits and compensation for its direct-care staff; its innovative ”culture compensation” program, which rewards employees for demonstrating a commitment to Benchmark’s values and culture; and numerous career-advancement opportunities for direct-care workers.