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CASE STUDY: “One Vision” Project Points Michigan Towards Person-Centered Care

October 15, 2014

The One Vision: Moving Forward initiative has helped to clarify the concept of person-centered care for all nursing home stakeholders throughout Michigan, a new PHI case study reports.

The multi-year initiative, convened and conducted by PHI Michigan, brought together numerous stakeholder groups to help identify barriers to person-centered care in the state’s nursing homes.

Using a consensus-based decision-making process facilitated by PHI, the stakeholders worked to produce a series of “clarification documents.” These documents identified real or perceived barriers to person-centeredness, then outlined the steps that can be taken to ensure full person-centeredness in Michigan’s nursing homes.

To date, the One Vision initiative has produced nine such documents, addressing everything from residents’ food choices to holiday decorations inside nursing homes.

The One Vision project has also produced a guide to person-centered nursing home admissions, as well as satisfaction survey tools for residents, family members, and staff input.

In the case study, Michigan long-term care stakeholders report they can see the positive effects of the One Vision initiative already.

“It’s a long process but we’re really starting to see real-life results from this,” Sarah Slocum, Michigan’s long-term care ombudsman, is quoted as saying in the case study. “I am very hopeful that we’ll see more and more nursing homes become person-centered.”

One Vision was funded by Michigan civil monetary penalty funds. The case study explains that other states seeking to make their long-term care system more person-centered can replicate Michigan’s success using similar means.

— by Matthew Ozga

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