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Upjohn Community Care Wins Statewide Nursing Home Competition for Its Person-Centered Holiday Activities

December 19, 2013

The Resident Council of Upjohn Community Care, a skilled nursing facility in Kalamazoo, Michigan, is a winner in the “2013 Spotlighting Person-Centered Services” contest.

The competition is sponsored by One Vision: Moving Forward, a statewide initiative focused on ensuring that Michigan's nursing home residents receive person-centered services and have the opportunity to direct their own lives as fully as possible. Resident and family councils at the more than 400 skilled nursing homes across the state were invited to enter.

Person-centered services honor the importance of keeping the person at the center of the care planning and decision-making process.

The councils were asked to share a "person-centered activity" inspired or supported by one of the five "clarifications" developed by One Vision to help nursing homes remove barriers to person-centered care.

At Upjohn, using the guidance provided in the One Vision "Holiday Decorations" clarification (pdf), residents — not just the staff and their families as in the past — were recognized for being actively engaged in decorating the nursing home for all of the holidays.

"Your activities are an integral and essential part of making the Upjohn community festive, fun, and engaging all year round," Cean Eppelheimer, PHI Michigan organizational change consultant and a One Vision co-facilitator, wrote in the award letter on behalf of the One Vision stakeholders (pdf).

The One Vision stakeholders highlighted the Christmas tree that Upjohn's residents decorated and enjoyed so much that they decided to make it morph — with changing decorations — into a tree that was used to celebrate all of the holidays throughout the year. The Vision One "Holiday Decorations" clarification provides information on how to enjoy the holidays with familiar decorations and rituals while keeping the environment safe and free from hazards like flammable products.

The four other One Vision clarifications already developed to address regulatory policies and facility practices in order to overcome barriers to the implementation of person-centered practices and other culture change initiatives in Michigan’s skilled nursing homes are:

  • Potlucks, Homemade Food, and Garden-Raised Foods Served to Residents
  • Mattress Pad Use
  • Medications at Times and Places Convenient for Me
  • Person-Directed Furniture Placement

"It is our goal to get these clarifications into the hands of Resident and Family Councils to bring to life residents' dreams, aspirations, and desires in daily activities throughout all Michigan nursing homes," the contest application states.

Pinecrest Medical Care Facility in Powers, Michigan was also a winner in the first round of the "Spotlighting Person-Centered Services" contest. One Vision plans to select 10 more Spotlight award winners in the coming months. The next application due date is February 15, 2014. All winning family and resident councils will be awarded $100.

The One Vision initiative is funded with civil monetary penalties awarded to PHI Michigan by the Michigan Department of Community Health to convene committed stakeholders who represent resident advocates, providers, provider associations, government agencies, and employee organizations. The group works within a consensus framework to address and resolve challenges to advance the One Vision agenda. One Vision is also addressing the challenges that Michigan regulators face in carrying out their responsibilities as they assess the state's wide array of culture change initiatives.

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PHI, the Paraprofessional Healthcare Institute, works to transform eldercare and disability services, fostering dignity, respect, and independence — for all who receive care, and all who provide it. The nation's leading authority on the direct-care workforce, PHI promotes quality direct-care jobs as the foundation for quality care.

Cean Eppelheimer, PHI Midwest Organizational Change Consultant, 517-927-1875,

Deane Beebe, PHI Media Relations Director, 718-928-2033, 646-285-1039 (cell),

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