PHI to Launch Webinar Series for Organizational Leaders

Organizational leaders across the continuum of long-term care services are encouraged to register for the newest PHI webinar series, which focuses on knowledge and skills necessary to address challenges in today’s ever-changing long-term care landscape.

Webinars will be held quarterly throughout 2016 beginning in June, and will focus on hot topics such as:

• recruitment and retention,
• person-centered customer service skills,
• strategies to build a quality jobs/quality care culture, and
• leading an intergenerational workforce.

Organizational leaders can register for each one individually at a rate of $99 per webinar, or they can take advantage of a special discounted rate (four for the price of three) by signing up for all four webinars at once.

A separate PHI webinar series, aimed at boosting the skills of PHI Coaching trainers, is also underway.

— by Matthew Ozga