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America’s Direct Support Workforce Crisis: Effects on People with Intellectual Disabilities, Families, Communities and the U.S. Economy

Report
February 1, 2018

This report provides an overview of the direct support workforce. It then describes critical workforce challenges, including causes, and the effects of this crisis. Finally, it recommends policy interventions to support the workforce.

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Key Takeaways

Poor job quality contributes to high turnover among direct support professionals.
Demographic shifts have driven up demand for direct support professionals, but job quality has not improved.
A range of interventions are needed to support the direct support professional workforce.
 
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