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Caring Across New York City: Envisioning a Home Care System That Meets the Needs of Home Care Workers, Seniors, People with Disabilities and Their Families

Report Training & Advanced Roles
August 6, 2013

This report draws on a survey of more than 1,200 home care workers and consumers in New York City, which found that a large majority of respondents would like to see the wages of home care workers improved. The survey also indicated support for better benefits and training for these workers. The survey was conducted by Caring Across Generations’ New York City Care Council in order to formulate a clearer picture of the problems facing the home care industry in New York.

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Key Takeaways

"Over one million New Yorkers interact with the home care system every day, their quality of life largely determined by how the system treats them."
"The home care system will be the single biggest driver of employment in the city in the coming years."
"In order for the home care system to live up to its great promise, several systemic issues must be addressed."

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