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Caring Labour, Intersectionality and Worker Satisfaction: An Analysis of the National Nursing Assistant Study (NNAS)

Journal Article
January 1, 2010

Drawing on data from the 2004 National Nursing Assistant Study, this quantitative study examines the drivers of job satisfaction and dissatisfaction among nursing assistants in nursing homes across the U.S., confirming the importance and centrality of caring to nursing assistants’ work.

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Key Takeaways

Overall, nursing assistants report relatively high job satisfaction.
Those motivated by caring for others had higher job satisfaction than those motivated by other reasons.
Areas of job dissatisfaction were salary, support for maternity leave, and turnover.
 
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