PHI Coaching Approach Demonstration Yields Positive Outcomes for Employers

This report documents the PHI Center for Coaching Supervision and Leadership (CCSL) program, funded by the John A. Hartford Foundation and the Atlantic Philanthropies. The goal of the 4-year CCSL program was to refine the PHI Coaching Approach to Supervision. Five nursing homes and 6 home health agencies took part in CCSL. The report documents numerous positive results, including increased job satisfaction, improved efficiencies, and better quality of care.

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