The National Direct Care Workforce Resource Center

PHI Experts

PHI’s trainers, researchers, and policy experts provide a well-rounded perspective on how to strengthen the direct care workforce and advance quality long-term care.

Stephen McCall

Stephen McCall

Data and Policy Analyst

Areas of expertise: Assisted Living, Data Collection & Quality, Independent Providers, Medicare and Medicaid, Residential Care, Wages and Benefits, Workforce Supports

Angelina Del Rio Drake

Angelina Del Rio Drake

Chief Strategy Officer

Areas of expertise: Care Coordination/Integration, Home Health Aides, Job Quality, Training and Advanced Roles, Upskilling, Workforce Supports

Emily Dieppa

Emily Dieppa

Vice President of Workforce Innovations

Areas of expertise: Job Quality, Recruitment and Retention, Training and Advanced Roles, Urban-Rural, Workforce Supports

Robert Espinoza

Robert Espinoza

Executive Vice President of Policy

Areas of expertise: Direct Support Professionals, Diversity/Inclusion/Equity, Expanding Access and Cultural Competence, Home and Community-Based Services, Job Quality, Long-Term Care, Urban-Rural

Kathleen Graham

Kathleen Graham

Registered Nurse Educator

Areas of expertise: Long-Term Care, Managed Care, Medicare and Medicaid, Nursing Assistants

Peggy Powell

Peggy Powell

Senior Advisor

Areas of expertise: Job Quality, Personal Care Aides, Recruitment and Retention, Training and Advanced Roles, Turnover, Workforce Supports

Kezia Scales, PhD

Kezia Scales, PhD

Senior Director of Policy Research

Areas of expertise: Alzheimer’s/Dementia, Consumer Direction, Credentialing, Elder Abuse and Neglect, Home and Community-Based Services, Nursing Homes, Recruitment and Retention

Jodi M. Sturgeon

Jodi M. Sturgeon

President

Areas of expertise: Core Competencies, Financing, Home and Community-Based Services, Recruitment and Retention, Training and Advanced Roles, Workforce Supports