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Quality Care
Through Quality Jobs

PHI works to ensure quality care for older adults and people with disabilities by creating quality jobs for direct care workers.

News & Resources

Featured News

As the Government Reopens, Pressing Direct Care Workforce Challenges Loom

This week, Congress resolved the stalemate over the longest government shutdown in U.S. history. Even as funding temporarily returns to most government agencies and services resume, work on the FY26 federal budget remains unfinished. As…

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This work is rewarding in its own right, and I like being able to support individuals’ needs and help them do things they can’t do for themselves.”

Zchon Polon

Independent Provider at Consumer Direct Care Network Washington

Featured Initiatives

PHI is pleased to announce the launch of our Universal Direct Care Workforce Initiative. Responsive to an evolving federal policy landscape—and direct care recruitment, training, credentialing, and retention challenges in all 50 states—this initiative provides an aspirational solution that states can implement to strengthen their long-term care systems and the direct care workforce as a whole.

The Issues

Direct care workers represent one of America's fastest-growing occupations. Despite their critical role in long-term care, workers face low wages, minimal benefits, and limited advancement opportunities, leading to high turnover and workforce shortages. PHI addresses these challenges through workforce innovations, research, and advocacy to ensure quality care through quality jobs.

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