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Training Culturally Competent Direct Care Workers

Brief
January 1, 2019

This brief focuses on strategies for training direct care workers in cultural competence. Highlighted strategies include establishing and building on organizational policies to support cultural competence, using adult learner-centered training methods, and more.

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Key Takeaways

Direct care workers trained in culturally competent approaches are better able to deliver person-centered care.
Developing a culturally competent LTSS workforce is particularly important for providers of dually eligible people.
To participate in training, direct care workers may need support in transportation, compensation, or paid time off.
 
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