PHI works to improve the lives of people who need home or residential care--by improving the lives of the workers who provide that care.


A national strategy center working to strengthen the direct-care workforce.

Coaching & Consulting Services

Coaching & consulting for eldercare and disability service providers.

Workforce & Curriculum Development

Training & support for direct-care workers and those they assist.

Direct Care Workforce Data Subject of Federal Recommendations

Two major developments are shining a federal spotlight on the direct care workforce. In July, the Federal Office of Management and Budget released recommended changes to the 2018 Standard Occupational Classification System—including definitions of direct care occupations. And in September, the U.S. Government Accountability Office released recommendations that could improve how the federal government assesses the direct care workforce.

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