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About Us

A Unique, 360-Degree Perspective on Our Industry

Our Mission

PHI works to transform eldercare and disability services. We foster dignity, respect, and independence—for all who receive care, and all who provide it. As the nation’s leading authority on the direct care workforce, PHI promotes quality direct care jobs as the foundation for quality care.

Who We Are

Drawing on nearly 30 years of experience working side-by-side with direct care workers and their clients in cities, suburbs, and small towns across America, PHI’s trainers, researchers, and policy experts work together to:

  • Learn what works—and what doesn’t—in meeting the needs of direct care workers and their clients, in a variety of long-term care settings;
  • Implement best practices through hands-on coaching, training, and consulting, to help long-term care providers deliver high-quality care; and
  • Support policymakers and advocates in crafting evidence-based policies to advance quality care

Download our general brochure.

Where We Work

Where We Work

Between 2012 and 2018, we collaborated with long-term care leaders nationwide—from rural towns to urban settings, across states in every region, and at the national level. Our policy research and analysis, and our advocacy, reached even more areas of the country. We know that the need for quality care exists everywhere.
Policy Research

Featured Services

Caring for the Future

Our new policy report takes an extensive look at today's direct care workforce—in five installments.

Workforce Data Center

From wages to employment statistics, find the latest data on the direct care workforce.