PHI explores how online registries can help older adults, people with disabilities, and family caregivers connect with independent providers for ongoing home care and respite services. This report offers practical, real-world examples from registries nationwide to help policymakers, nonprofits, and other stakeholders design registries that expand access to care while supporting stable, quality jobs for direct care workers.
Key Takeaways
Matching service registries help solve a real problem—connecting self-directing consumers with independent providers—but success requires clear goals from the outset.
Choices around eligibility, design, and access can facilitate alignment between functionality and an organization’s goals for the registry.
Sustainable registries need diverse funding, strong partnerships, and ongoing evaluation to grow and improve over time.
