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Workforce Research & Strategy

We provide public and private sector leaders with research and analysis to inform local, state, and federal strategies.

PHI’s research and policy analysis provide policymakers and providers with objective information to effectively lead initiatives that strengthen the direct care workforce. Our research examines facts and trends related to direct care workers, including their training, compensation, career advancement opportunities, health insurance coverage, and demographic profile. Our policy analysis highlights the policy barriers facing this workforce and the broader long-term care system, and informs our response to policy proposals at the local, state, and federal levels.

Download our Workforce Research and Strategy brochure.


States around the country are acutely aware of the untenable pressures facing their long-term care systems and direct care workers. But there’s good news: recent developments at the federal level could finally improve this situation, providing states with significant resources to transform these jobs.

Yet for many state leaders, this opportunity begs the question: how precisely should additional federal funding be invested to improve direct care jobs?

We’re here to help. We can work with your state to create a tailored direct care workforce strategy rooted in our field’s best thinking. From surveying the direct care workforce to making a business care for investing federal dollars in your state—and much more—we can help you create the best possible plan for your state’s direct care workforce.


If you need support with developing a state-level direct care workforce plan or intervention, we can partner with you to:

Survey the direct care workforce to understand their needs, experiences, aspirations, and various factors related to their jobs

Develop a recruitment and retention strategy to inform how states support employers to meet growing demand

Advise the creation of a data collection infrastructure that can produce the best insights on direct care workers in all parts of the state

Produce rigorous fact sheets, research briefs, and landscape studies that describe the direct care workforce and the challenges they’re experiencing

Inform the design of direct care workforce policy interventions like compensation strategies, matching service registries, and more

Launch a social media public education campaign to raise awareness about this workforce and improve recruitment

Make a powerful, data-driven business case for the importance of investing public and private dollars in this essential, rapidly growing workforce

Diagnose direct care training infrastructure needs, accounting for all legal requirements and the best training methods

Bring expertise to convening a statewide direct care worker task force that can create short- and long-term strategies

Contact Us

Interested in working with PHI? Complete our online contact form or email us at We’ll follow up to schedule a consultation, understand your needs, and discuss various pricing options.

Key Takeaways

PHI's researchers and policy analysts help government leaders and others understand what it takes to improve jobs for direct care workers.
PHI produces national, state, and local studies and reports on direct care workers.
Interested in policy reform for the direct care workforce? Contact PHI for a consultation and tailored data.

By the Numbers: Workforce Research & Strategy

$1.9 trillion

Amount of funding offered to states through the American Rescue Plan Act of 2021

$400 billion

Proposed 2021 federal investment in expanding home and community-based services and improving direct care jobs

9.3 million

Between 2021 and 2031, the direct care workforce is projected to add more than 1 million new jobs. During the same timeframe, nearly 9.3 million total direct care jobs will need to be filled.

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From wages to employment statistics, find the latest data on the direct care workforce.