Hebrew Rehabilitation Center Boston: Re-focusing on respectful relationships to re-imagine home

PHI

Explains how Hebrew Rehabilitation Center (HRC) in Boston, with the help of the PHI Coaching and Consulting Services team, successfully transformed their organization to one in which residents have more choice and control over daily activities. The case study describes how, despite an older building and some initial resistance from staff, HRC leaders were able to build trust, strengthen core communication skills, and engage their staff in putting a person-centered vision into practice.