Legacy Place Cottages: Ready, Set, Go!
Legacy Place Cottages, the first personal care home serving Jehovah’s Witnesses in the United States, is set to welcome its first residents in December.
Operated by Jah-Jireh Homes of America and supported by PHI consultants, Legacy Place has hired its staff and begun the education and orientation process to ensure readiness for a person-centered, spiritual environment for staff and residents.
PHI Organizational Change Consultant Kathy McCollett and PHI National Director of Coaching & Consulting Services Susan Misiorski are facilitating the learning sessions for new employees to prepare them to be versatile workers in self-organized work teams. In this model, the direct-care workers will assist with personal care needs, cook and serve meals, perform light housekeeping, and facilitate activities.
The first three days of education engaged all staff, from the President of the Board of Directors and managers to nurses and nursing assistants, in the PHI Coaching Approach®.
The First Training Group for Legacy Place Cottages
These coaching skills provide the foundation for active listening, self-awareness, and self-management skills that make meaningful relationships possible. The second wave of education — facilitated by McCollett, Legacy Place Care Manager Lois Vincent, and Operations Manager Micah Killgore — include the specifics of working in a household along with the mandatory education required by the state of Pennsylvania.
The third piece of education will focus on applying skills learned to participation in self-organized teams. Topics include managing conflict and collaborative decision making. McCollett and Misiorski will support the work teams as they try out their new skills through making necessary collaborative decisions regarding the household work environment. The PHI team will support the employees through this process while providing feedback that will strengthen their critical thinking and team skills.
For more information on Legacy Place Cottages and Jah-Jireh Homes of America, read the PHI case study.