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PHI National Long-Term Care Expert Susan Misiorski to Give Keynote Address at the Massachusetts Senior Care Association’s Annual Meeting

November 11, 2015

WHAT: The Massachusetts Senior Care Association will release its comprehensive “Quality Jobs” proposal at its 2015 Annual Meeting and Trade Show. PHI National Director of Coaching and Consulting Services Susan Misiorski will kick off the association’s efforts to improve frontline jobs by delivering an afternoon keynote address entitled “Defining Job Quality: Wages and Beyond.” Misiorski will highlight PHI’s 9 essential elements of a quality job and how investing in the long-term care workforce improves the quality of care for elders and people living with disabilities. Massachusetts Governor Charlie Baker will address the representatives from nursing and rehabilitation facilities and other long-term care residences in his morning keynote speech.

WHO: PHI National Director of Coaching and Consulting Services Susan Misiorski, BSN, is a leading expert in coaching long-term care providers to improve the living experience of older adults and individuals with disabilities — and the working experience of the staff, with a focus on the frontline direct-care staff. Misiorski is widely renowned for her work promoting and shaping the culture change movement since its inception, supporting organizations to develop the skills needed to put person-directed values and theory into practice. She heads up PHI’s team of trainers and consultants and has been the organization’s primary trainer and consultant for multiple nursing homes and home care agencies in the greater New England area for 15 years. Misiorski is a past president and current board member of the Pioneer Network.

WHEN: November 12, 2015 — 9:30 am – 3:30 pm (full program); 1:30- 3:30 (afternoon session with Susan Misiorski)

WHERE: DCU Center, Worcester, MA

WHY: Problems recruiting and retaining direct-care workers (nursing assistants, home health aides, and personal care aides) plague long-term care providers in Massachusetts and throughout the nation. There are 115,620 direct-care workers in Massachusetts today and 29 percent more workers will be needed in the decade ending in 2022. Nearly 41,000 of these low-wage workers are nursing assistants, typically employed in nursing homes and other long-term residential settings. A critical strategy to ensure that there is an adequate and stable direct-care workforce to meet the increasing demand of aging baby boomers and people with disabilities is to improve the quality of low-wage direct-care jobs.

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PHI (Paraprofessional Healthcare Institute) works to transform eldercare and disability services. We foster dignity, respect, and independence — for all who receive care, and all who provide it. The nation’s leading authority on the direct-care workforce, PHI promotes quality direct-care jobs as the foundation for quality care.

Deane Beebe, PHI Media Relations Director; 718-928-2033 (office); 646-285-1039 (cell)

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