Opportunity Partnership & Empowerment Network (OPEN): A case study of an effective employee retention project.

PHI Michigan

This case study explains how the Health Field Collaborative, a group of health care employers in Grand Rapids Michigan, along with local workforce development organizations, came together to address the recruitment and retention of direct-care workers. The report outlines the basic components of the OPEN program, reviews the outcomes for the program’s pilot phase, and identifies critical factors for sustaining the program in the future.