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Quality Home Care Requires Quality Workforce, Conference Presenters Report

October 31, 2013

At the National Consumer Voice for Quality Long-Term Care annual conference held on October 25 in Arlington, Virginia, PHI National Policy Analyst Gail MacInnes, Jessica Brill Ortiz of the Direct Care Alliance, and Sara Cirba of the Consumer Voice spoke about why a stronger home care workforce helps to improve quality of care for home care consumers.

Using data and images from the PHI State Data Center and Chart Gallery, MacInnes highlighted the explosive growth projections for home care occupations over the coming decade.

MacInnes and Brill Ortiz both emphasized the importance of improving wages, benefits, and training in order to reduce turnover in home care occupations, which averages between 44 and 65 percent.

Cirba shared the findings of the Consumer Voice’s “Consumer Perspectives on Quality Home Care” report, based on research conducted in 2012. The research found that there is support among consumers for better-quality home care jobs and broad recognition of the important role of home care workers.

Advocacy Opportunities

The speakers also highlighted advocacy opportunities to improve the quality of home care jobs, including: 

— by the PHI Policy Group

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