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Relationships matter…part 2

May 14, 2013

Provider – American Health Care Association/National Center for Assisted Living

Argues that strong relationships between nursing home leaders and their staff — including direct-care workers — have a greater impact on quality of care than any piece of equipment or technological development. The authors stress the importance of positivity, stress reduction, and an all-hands-on-deck approach to team-building as a good way to boost morale. The authors also highlight the Advancing Excellence campaign as a vital resource for nursing home leaders interested in improving relationships in their facilities.


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Contributing Authors
Frank, Barbara, David Farrell, and Cathie Brady

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