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An Unhealthy Commute: The Transit Challenges Facing New York City’s Healthcare Sector

January 1, 2018

This report provides the first comprehensive study of the transportation challenges facing the nearly half-million health workers in New York City. Subway and bus service in the four boroughs outside Manhattan has not kept pace with massive increases in the number of health care employees living and working there. By partnering with hospitals and other health providers, New York City can develop solutions befitting the city’s world-class health care system and ensure that this critical source of employment and opportunity can continue to grow.

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Key Takeaways

Long commutes contribute to poor quality of life for home health aides, higher turnover in the industry, and worse quality of care for patients.
Problems stem from a neglected bus system and inadequate transit for people working in boroughs outside Manhattan.
The city and state should convene a working group to understand transit issues facing healthcare workers.

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