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Application of the Donabedian Quality-of-Care Model to New York State Direct Support Professional Core Competencies: How Structure, Process, and Outcomes Impacts Disability Services

Journal Article Training & Advanced Roles
May 8, 2020

Direct support professionals (DSPs) are responsible for the daily supervision and care of people diagnosed with intellectual and developmental disabilities. In New York State, DSPs are trained according to the Office for People With Developmental Disabilities DSPs core competencies. This qualitative case study examines how DSPs perceived the implementation of the core competencies after being trained and under the direction of their supervisors.

Key Takeaways

DSPs and supervisors implemented core competencies training inconsistently.
Organizational perceptions and experiences impact implementation of core competencies training.
A practicum component may allow full implementation of the DSP core competencies in real-life situations.

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