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Direct Support Professionals’ Perspectives on Workplace Support: Underappreciated, Overworked, Stressed Out, and Stretched Thin

Journal Article Expanding Access & Cultural Competence
June 1, 2021

Drawing on survey responses and interviews, this article discusses six categories of support needs reported by direct support professionals (DSPs).

Key Takeaways

Recruiting, training, and retaining direct support professionals (DSPs) is a major challenge in the field.
Among other key supports, DSPs report the need for fair compensation and respect.
Reliable staffing levels and reasonable job expectations are two additional priorities identified by DSPs.

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