Sign Up to Receive PHI Alerts

Does Race Influence Conflict Between Nursing Home Staff and Family Members of Residents?

Report
November 1, 2011

Using a representative sample of nursing assistants, this study addresses two research questions: 1) Do Black nursing assistants perceive a higher level of conflict with residents’ family members than White nursing assistants? and 2) Is the relationship between race and conflict mediated by staff members’ perception that family expectations of care are similar or dissimilar from their own?

To see the original source, click here.

Key Takeaways

Results indicated that race was not a predictor of staff perception of conflict with family members.
Black nursing assistants were more likely to perceive that their care expectations differed from resident families.
It is important to establish pathways for communicating expectations between nursing staff and residents’ families.
 
Share This

Caring for the Future

Our new policy report takes an extensive look at today's direct care workforce—in five installments.

Workforce Data Center

From wages to employment statistics, find the latest data on the direct care workforce.