Does Race Influence Conflict Between Nursing Home Staff and Family Members of Residents?
Report
November 1, 2011
Using a representative sample of nursing assistants, this study addresses two research questions: 1) Do Black nursing assistants perceive a higher level of conflict with residents’ family members than White nursing assistants? and 2) Is the relationship between race and conflict mediated by staff members’ perception that family expectations of care are similar or dissimilar from their own?