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Empowering Certified Nurse’s Aides to Improve Quality of Work Life Through A Team Communication Program

Journal Article Training & Advanced Roles
March 1, 2014

Nursing assistants are frequently excluded from team communication and decision-making, which can lead to job dissatisfaction and turnover. Using a mixed-methods approach, the researchers tested the implementation of the Long Term Care (LTC) Team Talk program to address these problems.

Key Takeaways

Integration into the interdisciplinary team is an important element of job quality for direct care workers.
Empowerment and communication interventions can help improve care team integration.
Such interventions should be designed for maximum portability and adaptability across long-term care settings.

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