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Filling the Care Gap: Personal Home Care Worker Training Improves Job Skills, Status, and Satisfaction

Journal Article
May 4, 2015

This journal article presents findings from a survey of personal care aides (PCA) who participated in the Building Training…Building Quality (BTBQ) initiative in Michigan, a 77-hour training curriculum designed to improve PCA recruitment and retention. The survey found that 77 percent of participants said that their job satisfaction had improved following the training, while more than 90 percent said their skills had improved.

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Key Takeaways

The personal care aide workforce is "characterized by costly high-turnover rates that threaten quality of care and outcomes."
"It is imperative that measures be taken to improve PCA skills and stabilize their employment."
"This report details findings of value to those interested in retaining high-quality PCAs."

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