Filling the Care Gap: Personal Home Care Worker Training Improves Job Skills, Status, and Satisfaction

This journal article presents findings from a survey of personal care aides (PCA) who participated in the Building Training…Building Quality (BTBQ) initiative in Michigan, a 77-hour training curriculum designed to improve PCA recruitment and retention. The survey found that 77 percent of participants said that their job satisfaction had improved following the training, while more than 90 percent said their skills had improved.

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