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Home Care Attendant Training and Quality of Care from the Perspectives of Home Care Consumers

Brief
April 13, 2015

This report lists and explains the various elements of care, as cited by home care consumers and workers, that lead to strong quality of consumer-directed care. Respondents reported that stability, preparation, access, and mutual respect all constituted quality care. Consumers added that caregivers who are passionate, patient, and personable all were more likely to provide better care. Finally, a select group of consumers said that more robust, condition-specific training for workers would result in better care.

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Key Takeaways

"Homecare attendants provide services that allow people to live in their own homes and that give respite to familial care providers"
This study explores "the relationship between care provider training and care quality, specifically for people with physical care needs."
"Over the past five to six years, state-level policy changes have altered home care services policy in multiple ways."
 
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