Home Care Attendant Training and Quality of Care from the Perspectives of Home Care Consumers
Brief
April 13, 2015
This report lists and explains the various elements of care, as cited by home care consumers and workers, that lead to strong quality of consumer-directed care. Respondents reported that stability, preparation, access, and mutual respect all constituted quality care. Consumers added that caregivers who are passionate, patient, and personable all were more likely to provide better care. Finally, a select group of consumers said that more robust, condition-specific training for workers would result in better care.
