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Implementing the Care Integration Senior Aide: A Practical Guide for Home and Community-Based Services Providers

Report
September 26, 2022
Implementing the Care Integration Senior Aide: A Practical Guide for Home and Community-Based Services Providers

This guide details 10 practical steps for implementing a CISA role in a home care setting, as well as five steps for making a strong business case to sustain the program long term. It also includes various user-friendly tools and templates that can be adapted. PHI produced the guide as part of a funding partnership with the National Fund for Workforce Solutions and New York City Workforce Funders Collaborative.

Key Takeaways

This new guide details 10 practical steps for implementing a Care Integration Senior Aide program in a home care setting.
A growing body of evidence shows that care integration models in home care settings improve recruitment and retention and decrease costly emergency department visits and hospitalizations.
Advanced roles like the Care Integration Senior Aide are critical to direct care workers because they provide a meaningful opportunity for advancement.
 
Contributing Authors
Emily Dieppa and Robert Espinoza
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