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Innovations in Care Coordination: Rethinking the Role of Home Care Workers

March 1, 2012

This white paper argues that home care workers should be given the opportunity to participate in care coordination teams in advanced roles. The paper cites several reasons why home care workers would be important additions to care-coordination teams, and suggests several steps to implement them into such teams.

Key Takeaways

Home care workers provide hands-on care for clients, so they are positioned to participate in care coordination.
Enhanced care coordination models allow home care workers to participate in the multidisciplinary care team.
Additional training and reimbursement need to be implemented for this model to be successful.
Contributing Authors
Kimberly Austin-Oser; (SEIU) and Gail MacInnes; (PHI)

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