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PHI National Policy Agenda: Consumer Direction & Family Caregiving

October 1, 2011

With the increasing reliance on home and community-based services, particularly under consumer-directed programs, developing an appropriate support system for consumers, family caregivers, and paid workers is a critical first step.

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Key Takeaways

As consumer-directed programs gain popularity, assurance that the model supports consumers and workers is needed.
Workers should be provided with matching service registries, training programs, and employment supports.
Consumers should have matching service registries, employer/supervisor and family resources, and emergency back-up.
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