Recruiting and Retaining a Diverse Direct Care Workforce: Key Considerations for Long-Term Services and Supports Providers
January 1, 2019
To meet client needs, long-term services, and supports, LTSS providers must be responsive to diverse cultural beliefs and values. One step toward delivering culturally competent LTSS is recruiting a direct care workforce that reflects many aspects of diversity, such as race, ethnicity, language, sexual orientation, faith, and country of origin. This brief includes approaches for inclusive hiring practices, supporting staff through an inclusive environment, and providing comprehensive training for direct care workers, supervisors, and administrators.
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Inclusive recruitment bolsters the organization’s cultural competence and service to diverse populations.
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