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Supporting the Resilience and Retention of Frontline Care Workers in Care Homes for Older People: A Scoping Review and Thematic Synthesis

Journal Article Data Collection & Quality
September 8, 2020

The COVID-19 pandemic reinforced the need to ensure that strategic and operational approaches to retain resilient frontline direct care workers are informed by context-specific, high-quality evidence. To that end, this scoping review aims to synthesize the current evidence for best practice to support the resilience and retention of direct care workers in residential/congregate long-term care settings.

Key Takeaways

Research on best practices for supporting the resilience and retention of direct care workers is limited.
The evidence shows that multiple factors are associated with best practices in supporting resilience and retention.
These factors relate to the culture of care, content of work, and connectedness with colleagues, among others.

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