To guide employers, policymakers, and industry leaders in transforming the direct care workforce, PHI’s framework for direct care job quality includes 29 elements across five pillars: quality training, fair compensation, quality supervision and support, respect and recognition, and real opportunity.
The description of conditions or traits within each pillar is intended to serve as a guidepost for achieving job quality excellence. Users are encouraged to place a checkmark to indicate the organization’s progress along the continuum in relation to implementing each guidepost.
Key Takeaways
A high-quality direct care job should have quality training, fair compensation, quality supervision and support, respect and recognition, and real opportunity.
Quality Training ensures that all workers acquire the skills, knowledge, and confidence to succeed in their complex roles.
Fair Compensation enables workers to achieve economic stability, safeguard their health, and plan for the future.
