Sign Up to Receive PHI Alerts

The Cost of Frontline Turnover in Long-Term Care

Report
October 1, 2004

This report details information about the cost of turnover among direct-care workers. The report argues that it is important to track these costs and presents a framework for measuring them. Research findings suggest: an expanded accounting model provides the most accurate estimate of turnover costs; frequently overlooked indirect costs may be substantial; and the direct cost of turnover is at least $2,500 per frontline worker. The report offers recommendations for providers, policy makers, and researchers.

To see the original source, click here.

Key Takeaways

Direct costs of worker turnover are at least $2,500, but that doesn't account for indirect costs.
Turnover is associated with costs at the enterprise, service delivery, and third-party payer level.
Turnover costs are a drain on the long-term care system. More attention and investment is needed to retain workers.
 
Contributing Authors
Dorie Seavey
Share This

Caring for the Future

Our new policy report takes an extensive look at today's direct care workforce—in five installments.

Workforce Data Center

From wages to employment statistics, find the latest data on the direct care workforce.