Consumer Perspectives on Quality Home Care

This report presents survey results from more than 200 home care consumers. Many respondents said that home care workers made a huge positive difference in their lives. Additionally, some respondents expressed concern for workers’ low wages, saying that they likely contribute to the high turnover rates in the industry. The authors of the report recommend several ways that policymakers can improve home care jobs, thereby improving the quality of home care throughout the U.S.

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