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Organizational Cultural Competence: Key Considerations for Long-Term Services and Supports Providers

Brief
January 1, 2019

This brief highlights strategies within LTSS provider organizations to support a culturally competent direct care workforce. It provides strategies for assessing organizational cultural competence, supporting diversity across all levels of an organization, and more.

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Key Takeaways

To support workers in meeting diverse client need, LTSS provider organizations must strive for cultural competence.
The population of individuals using LTSS has grown more diverse in race and ethnicity, among other dimensions.
A culturally competent organization respects and values cultural and linguistic diversity within its staff.
 
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