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Why They Leave: Turnover Among Washington’s Home Care Workers

Report
February 1, 2012

This study examines why approximately half of Washington State’s home care workforce turns over annually. The study finds that home care workers leave the field because they are frustrated by the low pay, poor benefits, part-time hours, and lack of career advancement opportunities. The authors suggest correcting those problems by increasing benefits, paying at least $17.58 an hour, guaranteeing stable hours, and creating a career path for home care workers.

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Key Takeaways

Turnover in WA is at about 50%, contributing to workforce shortage and increasing training costs for new workers.
Primary reasons for leaving was the pursuit of better career opportunities and/or better hours, wages, or benefits.
To improve recruitment and retention, improvements in compensation, training, and career opportunities are needed.
 
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