Sign Up to Receive PHI Alerts

TOOLKIT: Supporting Greater Investment in Workforce Caring for Dual Eligibles

November 7, 2014

Significant investments must be made in the direct-care workforce to ensure that “dual eligibles” receive the services and supports they need, according to an advocacy toolkit published by the Eldercare Workforce Alliance (EWA) in October.

The 57-page toolkit provides advocates with the information needed to understand consumers who are dual eligible — people who are eligible for both Medicaid and Medicare — and to effectively advocate on their behalf.

The toolkit lists a wide range of state-specific interventions to train and develop the direct-care workforce to meet the unique care needs of dual eligibles. It also outlines the ways that advocates can set up a meeting with relevant long-term care stakeholders in their state.

All of the recommendations made in the toolkit are designed to both improve care and control costs, the report says:

Investing in and improving training and support for direct care workers is another area for potential cost savings, given the connection to factors — like few opportunities for advancement, low pay and poor working conditions — that contribute to direct care workers’ typically high levels of job dissatisfaction and turnover.

Both family caregivers and direct-care workers are discussed in the EWA toolkit, as well as the necessity of coordinating a dually eligible individual’s care across a spectrum of health care professionals.

The EWA is a coalition of 30 national organizations, including PHI, that work on developing solutions to the “immediate and future workforce crisis in caring for an aging America.”

— by Matthew Ozga

Share This

Caring for the Future

Our new policy report takes an extensive look at today's direct care workforce—in five installments.

Workforce Data Center

From wages to employment statistics, find the latest data on the direct care workforce.