“What are the best ways to find and keep direct care workers in long-term care?” It’s a common question from long-term care employers that reflects their concerns about filling vacant jobs and reducing turnover, whether providing care in nursing homes or in the community. Through 25 years of working with long-term care providers of all types, PHI has compiled a range of strategies to help providers recruit and retain direct care workers and improve the delivery of care.
Key Takeaways
Developing a successful recruitment & retention strategy takes time—but the investment pays off.
The key to retaining a committed direct care workforce is to recruit the right individuals from the start.
As with all employees, direct care workers need room to learn and grow in their jobs.
Kezia Scales oversees PHI’s national research strategies to effectively study the direct care workforce and its relationship to long-term care, providing an evidence base to inform public policies on this critical workforce.
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Caring for the Future
Our new policy report takes an extensive look at today's direct care workforce—in five installments.
