EXCEPTIONAL CARE & GOOD JOBS GO HAND-IN-HAND
Responsible for delivering quality care, today’s long-term care providers want to know that the women and men who provide that care share their commitment to quality—and are equipped to deliver it. To meet this need, PHI offers a range of services that help providers attract quality workers, promote excellent care, reduce turnover, and achieve cost efficiencies.
Grounded in our signature PHI Coaching Approach®, we work with long-term care executive leaders, supervisors, and front-line staff to create fundamentally new systems of care that honor the relationship between the direct care worker and the client. And we offer an array of services—from advising on recruitment and retention practices, to creating entry-level and advanced curricula and training programs, to developing household models, to producing original research and policy analysis on the workforce—that embody our mission of quality care through quality jobs.